IMPORTANT NOTICE: PLEASE BE AWARE OF ANY INVOICES SENT TO YOU FROM FAKE EMAIL ACCOUNTS IMPERSONATING FAST CHASERS. PLEASE ONLY MAKE PAYMENT TO OUR BANK AS MENTIONED ON OUR BANK DETAILS PAGE
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FAQ

 

How can I be sure FAST CHASERS vendors are legitimate?

It should be noted that fastchasers secures all transactions made on its platform.

moreover all the companies at fastchasers are registered with Jumvea , and customer can either make the payment to a vendor or directly to jumvea for Security Reason 
 
for jumvea details 
 
Please visit
 http://www.jumvea.or.jp/
 
 

Does the stated price include shipping charge?

Prices appearing on fastchasers are free on board (FOB) prices. FOB does not include shipping charge to the port of destination. If you add your destination port and country, the C&F price (shipping cost inclusive price) will appear automatically.  if you want to negotiate the price or understand its details, please communicate with the CSR or Live Chat Support

 

Who do I pay to and how do I transfer the money?

All transactions are secured by fastchasers. Please transfer payment to our vendors / Dealers bank account or Jumvea

 

What is FOB(Free on board) ??

In FOB terms, the seller delivers when the goods pass the ship’s rail at the named port of shipment. The buyer has to bear all the cost and risk of loss or damage to the goods from that point. The seller takes the responsibility to clear the goods for export. FOB is only used for sea or inland waterway transport.

 

What is CIF (Cost Insurance and Freight) ??

In CIF, the seller delivers when the goods pass the ship’s rail in the port of shipment. The seller pays the cost and freight necessary to deliver the goods to the named port of destination and also procures marine insurance. The seller is only required to obtain minimum insurance coverage. However, the risk of loss or damage of the good and any additional costs due to events occurring after the time of delivery are transferred from the seller to the buyer. The seller takes the responsibility to clear the goods for export. CIF can only be used for sea and inland water way transport.

 

What is C&F (Cost and Freight) ??

The seller delivers when the goods pass the ship’s rail in the port of shipment. The seller pays the cost and freight necessary to deliver the goods to the named port of destination. However, the risk of loss or damage of the good and any additional costs due to events occurring after the time of delivery are transferred from the seller to the buyer. The seller takes the responsibility to clear the goods for export. C&F is only used for sea or inland waterway transport.

 

 

What is Bill of lading ???

A bill of lading is issued by a carrier as proof for receipt of goods and acts as a contract of carriage. Bill of lading describes the goods, details of intended voyage and specifies the conditions for transport.

 

 

 

What is Invoice ???

An invoice is a document sent by the seller to the buyer. The invoice contains a list of goods sold to the buyer. It shows the name and address of the buyer and a detailed description of the goods sold. It includes details of the product, quantity, Price, delivery point, charges and other significant details of the transaction.

 

 

What is Proforma Invoice ??

A Proforma Invoice is the first draft of a seller’s bill to the buyer. It is a quotation sent from the seller to the buyer containing description of goods to be delivered. It includes the product details, quantity, value, buyers name and address etc. Based on the Proforma Invoice, the buyer decides whether to proceed on with the order.

 

 

 

 

 

 

 

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